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There are four steps: choose a spread, enter your question and select a reader, draw your cards, then reveal the interpretation. The reading considers each card's position as well as the relationship between the cards. Daily Stars is a separate free feature, available each morning.

Each reader applies a different style to the same cards: Mistique is warm and reflective, The Scholar focuses on symbolism and correspondences, Luna is intuitive, Ryder is direct, Baba Vera draws on traditional wisdom, and Oracle-9 uses a more analytical voice. Choose the style that suits your question. Direct mode places the main conclusion first and keeps the interpretation concise.

Yes. Ask a follow-up and a fresh card is drawn to answer it, woven into what you already have. The first two follow-ups on a reading cost one token each; after that the price climbs (two tokens each for the next two, then three, and so on), up to ten per reading.

Tokens pay for readings. A reading costs 5 to 25 tokens, depending on the number of cards. Follow-up questions start at 1 token and increase with each additional question. Daily Stars, including your personal daily card, is free once per day. New accounts receive 25 introductory tokens.

Both options are available from your token balance. Top-ups are one-off purchases for occasional use. The monthly membership adds tokens each month at a lower unit price and can be cancelled at any time.

Tokens arrive once the payment clears, usually quickly, occasionally after a short wait. If your balance still hasn't moved, send us a message from My Account (Contact us about a problem) with the time of the purchase and we'll sort it.

Ask and it's done, no reason needed: send us a message from My Account (Contact us about a problem) and say which purchase. What can and can't be refunded (in short: unspent tokens yes, spent readings no, failed readings were never charged) is set out plainly in the terms.

Add your name and birth date in Settings and switching on Personalise ✦ folds your numerology (Life Path, Expression and the rest) into a reading, showing you the exact numbers first. It's optional; left off, every reading is general and uses none of your details. How these are held is in the privacy policy.

Your sign is worked out from your date of birth on the Daily Stars page (or set it there in a tap). If you'd like your horoscope sent each morning, turn on the daily stars email in Settings, it's off until you ask, and one line in every email turns it off again.

Email, password, theme, deck, reader and your numbers all live in Settings. A new email has to be confirmed from that inbox first, so no one can move your account without it. To leave, Settings, then Delete account erases everything for good once you type your email to confirm; personal data is gone within 30 days bar what the law makes us keep.

Use "forgotten your password?" for a reset link (good for one hour, check spam if it's slow). Joined with Google? Use Continue with Google rather than a password. Fully locked out? Write to support@astertarot.com from the email on your account.

A hard refresh clears an old copy: Ctrl+Shift+R (Cmd+Shift+R on a Mac). If it's still off, send us a message from My Account saying what you did and what happened, a screenshot helps a great deal, and be as blunt as you like; we'd rather know.